Last updated: June 27, 2025

This Privacy Policy describes how Lutcraft (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lutcraft.com (the “Site”), or otherwise communicate with us. “You” and “your” refer to any visitor, user, or customer interacting with our Services.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted here along with the updated “Last updated” date.

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What Information We Collect

Directly from You:

• Contact details: name, address, phone number, and email
• Order info: billing/shipping address, payment details, items purchased
• Account info: username, password, account preferences
• Support: any content shared via customer support

Automatically Collected (“Usage Data”):

• IP address, device and browser info
• Interaction data with our Site and Services
• Cookies and similar technologies

From Third Parties:

• WooCommerce and WordPress plugins used to operate the Site
• Payment providers (e.g., Stripe, PayPal)
• Analytics and marketing tools

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How We Use Your Information

Service Fulfillment:

• Process transactions and manage orders
• Deliver purchased digital goods
• Provide customer support and manage accounts

Marketing & Advertising:

• Send promotional emails or newsletters
• Show relevant ads on our Site or third-party platforms

Security & Fraud Prevention:

• Protect against fraudulent use of our services
• Ensure secure user sessions

Improvement of Services:

• Optimize website performance
• Analyze user behavior for better experience

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Cookies

We use cookies to operate and personalize the Site. Some are essential, while others help us improve the user experience or support marketing. You can manage your cookie preferences via your browser settings.

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Sharing of Personal Information

Your information may be shared with:

• WooCommerce and integrated plugins
• Payment processors
• Marketing and analytics partners
• Fulfillment and customer support providers

We do not sell your personal data. Any sharing is for necessary business operations or with your consent.

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User Generated Content

If you post reviews or other content on public parts of the site, it may be viewed by others. We are not responsible for how third parties may use that content.

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Third Party Links

Our Site may link to external websites. These sites are not governed by this Privacy Policy. Please consult their privacy policies directly.

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Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe your child has shared personal data, please contact us for deletion.

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Data Retention & Security

We retain your information as long as necessary to fulfill purposes described above, comply with legal obligations, or resolve disputes. While we implement safeguards, no online transmission is 100% secure.

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Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or delete your data
• Correct inaccurate data
• Opt-out of marketing
• Withdraw consent

To exercise any of these rights, please contact us at lutcrafts@gmail.com

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International Transfers

If you are located outside of the EU/EEA, your data may be transferred internationally. We rely on Standard Contractual Clauses or other legal mechanisms for such transfers when required.

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Contact

For questions or requests related to this Privacy Policy:

Email: lutcrafts@gmail.com

Lutcraft is the controller of your personal information unless stated otherwise.

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Thank you for trusting Lutcraft.